Privacy Policy

To provide sales of goods and operate our website, we process certain personal data. The processing of personal data is primarily governed by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation) ("GDPR").

I. Processing of Personal Data

A. Processing of Personal Data When Using the Contact Form

If you inquire about our products, we will process your contact details that you provide to us, primarily through the inquiry form. These include: your name (or surname) and email address.

Why do we process these details?

We use them to contact you for further discussions regarding the goods and services.

On what legal basis?

This processing is based on Article 6(1)(b) of the GDPR – negotiations on a contract, or taking steps at your request prior to entering into a contract.

How long will we process personal data?

If we do not establish further cooperation, we will process your data for a maximum of 2 months from our last communication.

B. Processing of Personal Data When Making a Purchase

If you make a purchase, we will process the information you provide to us. This primarily includes billing details: name, surname, and address.

Why do we process these details?

We need to process personal data in order to fulfill our contract – to deliver the goods to you. We also use your contact details to communicate with you about the status of your order, any complaints, or inquiries.

Furthermore, we process personal data to comply with our legal obligations (primarily for accounting and tax purposes, as well as for handling complaints and other legal requirements).

On what legal basis do we process personal data?

This processing is based on Article 6(1)(b) of the GDPR – contract performance, and Article 6(1)(c) of the GDPR – compliance with legal obligations.

How long will we process personal data?

For the duration of the goods delivery process.

C. Newsletters (Marketing Communications)

If you are a purchasing customer and have not opted out at the time of purchase, we will use your email address to send you our newsletter and updates.

On what legal basis?

This is allowed under Section 7(3) of Act No. 480/2004 Coll., on certain information society services, provided you have not opted out at the time of purchase.

How long will we process personal data?

For two years from your last purchase. You can unsubscribe from our emails at any time by clicking the unsubscribe link or contacting us at info@ada-nne.cz.

II. Who Has Access to Your Data?

assist us with our e-shop operations will have access to it. These include:

E-shop platform provider: Webnode CZ s.r.o., Hlinky 995/70, Staré Brno, 603 00 Brno, Czech Republic, ID: 25536851
Companies involved in payment processing: Global Payments Europe s.r.o., V Olšinách 626/80, 100 00 Strašnice, ID: 04235452

We process personal data exclusively within the European Union.

III. Additional Information

We have appointed a Data Protection Officer.

If you have any questions about personal data, please contact us at info@ada-nne.cz or call us at

+420 773 128 614.

IV. Use of Cookies

Cookiesare small text files containing information that are downloaded to your device when you visit our website. These cookies are then sent back to our website or another website that recognizes them upon each subsequent visit.

Cookies serve various functions, such as enabling efficient navigation, remembering your preferences, and generally improving your user experience. They can also ensure that online ads are better tailored to your interests.

We use the following types of cookies on our website:

Essential cookies: Necessary for website operation, enabling functionalities such as secure login. These cannot be disabled.

Analytical/statistical cookies: Help us recognize visitor numbers and analyze how users interact with our website. We activate these only with your consent.

Advertising cookies: Track your preferences to provide personalized ads and content. We activate these only with your consent.
You can express your cookie consent using the checkbox in the cookie banner. You can also disable cookies later in your browser settings.

For more details on managing cookies in various browsers, see:

Internet Explorer - https://support.microsoft.com/cs-cz/help/17442/windows-internet-explorer-delete-manage-cookies

Google Chrome - https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=cs

Firefox - https://support.mozilla.org/cs/kb/povoleni-zakazani-cookies · Safari - https://support.apple.com/cs-cz/guide/safari/sfri11471/mac

Opera - https://help.opera.com/cs/latest/security-and-privacy/

Microsoft Edge - https://docs.microsoft.com/cs-cz/sccm/compliance/deploy-use/browser-profiles

V. Your Rights Regarding Personal Data Processing

Under the GDPR, you have the right to:

• Request information about what personal data we process.

• Request access to your personal data and have it updated or corrected.

• Request restriction of processing or deletion of personal data.

• Request a copy of your processed personal data.

• Object to processing based on legitimate interest.

• In certain cases, request data portability.

If you believe we are not handling your data properly, you have the right to:

• File a complaint with the Czech Data Protection Authority (Úřad pro ochranu osobních údajů).

• Seek legal action through the courts.